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Shopping terms

Conclusion of the Contract

  • The contract of sale is signed by an E-Mail containing the acknowledgement of the order.

Responsibility for Defects

  • Evident defects as well as damage in transmit should be reported to parvati-records.com immedeately, at the latest within two weeks. If this time limit is not observed a responsibility for evident defects will be excluded.
  • Nonevident defects turning up after the expiration of this time limit should be reported to: order@parvati-records.com immediately, at the latest within 6 month.
  • In case of legitimate complaints it’s up to our choice whether to touch up the object article or to provide replacement.
  • If neither touching up nor replacement is possible the client may demand a reduction of the price or the cancelling of the contract.

Currencies

  • All amounts are charged in Euro.

Data Protection

  • The personal data are used for the contract of sale only. The data protection law is observed.
  • Shopping with parvati-records.com is safe. All personal information is encrypted with industry standard software for secure e-commerce (Secure Socket Layer).
  • Cookies only contain parvati-records.com internal product codes, which concern the current order. Personal and further data are not stored in Cookies.

Pre-Orders

  • When Pre-Ordering payment will be drawn from your account when completing the order.
  • We strive to get the pre-orders out on the release date.
  • If you have ordered other products in the same order these will be send at the same time as the Pre-Order.

Return policy

cancellation

Under the European Consumer Contracts Act, you have a 14-day right of cancellation and exchange. This applies when your are shopping parvati-records.com.

Cancellation of the order prior to receipt

If you wish to cancel your order on parvati-records.com before taking receipt of the product, you must contact Parvati records support to cancel the order. If you have not accepted delivery of your order you will not be charged extra for the return of the order.

14-day right of cancellation – Cancelling the order after receipt

When purchasing from parvati-records.com, you have a 14-day right of cancellation of the purchase, calculated from the time at which you receive your products.
If you wish to cancel your purchase after receiving the product, you must contact Parvati records support via the contact form providing your ordernumber and email used for the order. And we will sort out refunding of the product and delivery costs.

Please note

  • Return of digital downloads

    are only possible if we can see the download was not downloaded after the purchage.

  • Return of physical product

    are only possible if the product is unopened and in undamaged state.

  • Multiple products ordered

    In the event of multiple products ordered as a single order but delivered individually, the 14-day deadline is calculated from the time at which the final product is delivered.

  • Return to Parvati Records

    The product must be returned to a Parvati records (see below for address) no later than 14 days after cancelling the purchase and submitting the cancellation to Parvati records support.

Parvati Records
Skovgårdsvænget 210
8310 Tranbjerg J

Payment

Creditcard

  • You will be redirected to the QuickPay secure payment window, where you can pay for your order.
  • All personal information is encrypted with industry standard software for secure e-commerce (Secure Socket Layer).
  • For all questions about Quickpay visit: www.quickpay.net
    The amounts are always charged in Euro.

Paypal

  • You will be redirected to the PayPal website where you can pay for your order(No registration needed).
  • All personal information is encrypted with industry standard software for secure e-commerce (Secure Socket Layer).
  • For all questions about PayPal visit: www.paypal.com
    The amounts are always charged in Euro.

Payment Fees

Visa

  • International card: Fee: 2.95% min. 0.26 € pr. transaction
  • Danish card: Fee: 1.50% min. 0.09 € pr. transaction

Visa electron

  • Danish card: Fee: 1.50% min. 0.09 € pr. transaction

Mastercard

  • International card: Fee: 2.95% min. 0.26 € pr. transaction
  • Danish card: Fee: 1.50% min. 0.09 € pr. transaction

American Express

  • International card: Fee: 3.75% min. 0.26 € pr. transaction
  • Danish card: Fee: 3.75% min. 0.26 € pr. transaction

PayPal

  • Fee: 3.60% + 0.35 € pr. transaction

Downloads

Downloads

  • To download a flac/mp3/wav-file click the Left mouse button over the file you want to download.
  • A dialog will open that allows you to select the directory where to store it.
    You can also find your downloads under Shopping Account in the Right Sidebar.
  • You have 3 downloads of your digital files.
  • The download will be locked to the IP address of the first download.
    (Do not share these links anywhere, this might count as a download from the server)
  • All Albums are packed as zip-files and can be uncompressed with programs as: 7-Zip (PC-Freeware)
  • By downloading the files you accept this copyright.

Copyright

  • All rights of the songs are reserved.
  • Unauthorized copying, public performance, broadcasting, hiring or rental prohibited!

Links

  • It is not allowed to make a direct link to the flac/mp3/wav-files!
  • It is not allowed to distribute a copy of the flac/mp3/wav-files!

Shipping

Shipping costs

Are calculated online and are depending on orders and destination.

From Monday to Friday orders are normally processed and shipped within 24 hours.

If in the article information a different Delivery Time is shown, the delivery delays by this period, only applies to PreOrders!

Delivery

  • in Denmark: 1 – 3 weekdays
  • in Europe: 2 – 3 weekdays
  • outside Europe: 3 – 8 weekdays

Pre-Orders

  • When Pre-Ordering payment will be drawn from your account when completing the order.
    We strive to get the pre-orders out on the release date.
  • If you have ordered other products in the same order these will be send at the same time as the Pre-Order.

Shipping prices in €

Weight in grams(max) Denmark Europe Outside Europe
100 g 2.15 3.09 4,29
250 g 3.36 4.56 6,98
500 g 4.70 7.52 10,20
1000 g 6.17 11.54 17,18
2000 g 7.78 17.45 26,84